Call us: 1. Introduction
Welcome to The Tutors World (ASA). We are committed to protecting the privacy and personal information of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you interact with our website (www.thetutorsworld.com) or enrol in our courses.
By using our website or enrolling in our programs, you agree to the terms of this Privacy Policy. Please read it carefully.
2. Information We Collect
2.1 Personal Information
When you register, enquire, or enrol with The Tutors World, we may collect the following information:
- Full name of the student and parent/guardian
- Date of birth and age of the student
- Contact details including phone number and email address
- Residential address
- Academic details such as current class, school name, and board (CBSE/State)
- Photograph of the student
- Performance data from tests, assignments, and mock examinations
- WhatsApp number for communication and schedule updates
2.2 Website Usage Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on the website
- Referral source (how you found our website)
- Device type and operating system
2.3 Payment Information
For fee payments, we collect billing details. We do not store complete payment card information on our servers. All payment transactions are processed through secure third-party payment gateways compliant with applicable regulations.
3. How We Use Your Information
We use the information collected for the following purposes:
- To process admissions and manage enrolments in our JEE, NEET, CET, and Board preparation programs
- To communicate class schedules, timetables, test dates, and academic updates via WhatsApp, SMS, or email
- To share study materials, assignments, Daily Practice Papers (DPP), and test results
- To conduct Parent-Teacher Meetings (PTM) and provide regular performance feedback
- To send important notifications related to the ASA Online App
- To process fee payments and issue receipts
- To improve our website, teaching methodologies, and course content
- To comply with legal and regulatory requirements
4. Sharing of Information
The Tutors World does not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:
- With faculty and staff members who require access to fulfil educational and administrative functions
- With third-party service providers (e.g., payment processors, app developers) who assist in operating our services, under strict confidentiality obligations
- With government authorities or law enforcement agencies when required by law
- In the event of a merger, acquisition, or transfer of our institution, with appropriate notice to you
5. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include:
- Secure servers and encrypted data storage
- Restricted access to personal data on a need-to-know basis
- Regular review of our data collection and processing practices
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly if cookies are disabled.
7. Children's Privacy
The Tutors World serves students from Class III onwards, including minors. We collect personal information from minors only with the knowledge and consent of their parents or legal guardians. Parents or guardians who believe that their child's personal information has been collected without appropriate consent may contact us to have it removed.
8. Your Rights
You have the right to:
- Access the personal information we hold about you or your child
- Request correction of inaccurate or incomplete information
- Request deletion of personal information (subject to legal and operational requirements)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details provided below.
9. Retention of Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Academic records and performance data may be retained for a period of up to 5 years after the student's last interaction with The Tutors World.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the revised policy.
11. Contact Us — Privacy
For any questions, concerns, or requests regarding this Privacy Policy, please contact:
The Tutors World (ASA)Venus Nook, Office No. 11-12, First Floor
Divya Nagar, Jambulkar Chowk, Wanowrie, Pune – 411040
Phone: +91 9970 787 007
Email: sikanders007@gmail.com
Website: www.thetutorsworld.com